Selamat datang di Tjarieloker.blogspot.com, blog yang menyajikan Informasi Seputar Lowongan Kerja Terbaru 2015. Kami merupakan salah satu jaringan Tjarie Group yang memfokuskan dalam penyebaran Berita Lowongan Kerja Terbaru khusus untuk Warga Negara Indonesia. Mengingat begitu banyaknya pengangguran di Indonesia sehingga meggerakkan hati kami untuk mempersembahkan sebuah sajian yang tentunya bisa berguna dan bermanfaat bagi kita semua. Harapan kami kedepan semoga Tjarie Group bisa menjadi sahabat/partner anda sebagai salahsatu media referensi terpercaya dalam mencari Lowongan Pekerjaan.
Tentunya akan banyak Penipuan berkedok rekrutmen, untuk itu Kami menghimbau kepada para pencari kerja agar selalu ber HATI-HATI dalam proses rekrutmen. Perlu di CATAT dan INGAT TIDAK ADA UANG dalam proses rekrutmen dengan alasan apapun. Bagaimana bisa dikala anda Butuh Uang sementara untuk itu anda harus mengeluarkan Uang sebagai syarat untuk bisa masuk dan lulus seleksi.
Lowongan Kerja 11 Mei 2015 yang akan kami sajikan datang dari PT XL Axiata Tbk
Berikut Lowongan Kerja XL Axiata
Profile PT XL Axiata atau disingkat XL adalah sebuah perusahaan operator telekomunikasi seluler di Indonesia.
Sejarah berdiri PT XL Axiata mulai beroperasi secara komersial sejak 8 Oktober 1996. Sebelumnya bernama PT Excelcomindo Pratama namun sejak 16 November 2009, berganti nama menjadi PT XL Axiata Tbk.
Credit: PT XL Axiata
Bisnis PT XL Axiata XL memiliki dua lini produk GSM, yaitu XL Prabayar dan XL Pascabayar. Selain itu XL juga menyediakan layanan korporasi yang termasuk Internet Service Provider (ISP) dan VoIP.
XL saat ini adalah penyedia layanan seluler dengan jaringan yang luas dan berkualitas di seluruh Indonesia bagi pelanggan ritel (Consumer Solutions) dan solusi bagi pelanggan korporat (Business Solutions). XL satu-satunya operator yang memiliki jaringan serat optik yang luas. XL telah meluncurkan XL 3G pada 21 September 2006, layanan telekomunikasi selular berbasis 3G pertama yang tercepat dan terluas di Indonesia. XL dimiliki secara mayoritas oleh Axiata Group Berhad (“Axiata Group”) melalui Axiata Investments (Indonesia) Sdn Bhd (66,5%) dan publik (33,5%). Sebagai bagian dari Axiata Group bersama-sama dengan Robi (Bangladesh), Smart (Cambodia), Idea (India), Celcom (Malaysia), M1 (Singapore), SIM (Thailand) dan Dialog (Sri Lanka). (Rujukan: XL Overview)
XL saat ini adalah penyedia layanan seluler dengan jaringan yang luas dan berkualitas di seluruh Indonesia bagi pelanggan ritel (Consumer Solutions) dan solusi bagi pelanggan korporat (Business Solutions). XL satu-satunya operator yang memiliki jaringan serat optik yang luas. XL telah meluncurkan XL 3G pada 21 September 2006, layanan telekomunikasi selular berbasis 3G pertama yang tercepat dan terluas di Indonesia. XL dimiliki secara mayoritas oleh Axiata Group Berhad (“Axiata Group”) melalui Axiata Investments (Indonesia) Sdn Bhd (66,5%) dan publik (33,5%). Sebagai bagian dari Axiata Group bersama-sama dengan Robi (Bangladesh), Smart (Cambodia), Idea (India), Celcom (Malaysia), M1 (Singapore), SIM (Thailand) dan Dialog (Sri Lanka). (Rujukan: XL Overview)
Batas Lamaran: 27 Mei 2015
PT XL Axiata dalam perkembangan bisnisnya memerlukan tenaga prefossional untuk menunjang kesuksesan usaha tersebut, saat ini sedang membuka Lowongan Kerja Terbaru Bulan Mei 2015. Dalam proses rekrutmen ini salahsatu syarat dan kualifikasi yang dibutuhkan minimal lulusan S1, bersedia ditempatkan di Jakarta. Penjelasan lebih lanjut mengenai posisi yang dibutuhkan dapat dilihat pada sajian lengkap dibawah
Officer Digital Community
JOB DESCRIPTION:
• Handle and moderate interactions across XL CS social media channels branded as XL Care, consists of 4 main interaction channels: XL Care Forum, XL Care on Twitter, XL Care on Facebook, and XL Care on Kaskus by focusing on customer care objective
• Monitor and evaluate service quality in XL/experience center to ensure that XL/experience center perform well as targeted in key performance indicator and comply with SOP, method & procedures
• Educate XL/experience center team member about the usage of KPI templates to improve service quality
• Recommend improvement activities by delivering report of audit and maintain action log to the appointed XL/experience center to improve service quality
• Calibrate & validate mystery shopper result by comparing data from vendor with observation vresult and check list to capture customer experience from XL/experience Center
Requirements
• Bachelor Degree (S1) from any discipline with at least 2 years working experience in Customer Service, Call Center or Walk in Center Operations from Telco or Service Industry
• Preferable candidate with experience as Leader / Supervisor
• Strong analytical thinking
• Basic knowledge of audit management
• Good communication and presentation skills
• Experience in using service quality monitoring tools
• Strong leadership skill
• English proficient both oral and written
• Provide a continues learning process in customer service through fast, simple and accurate New Product update in order to give service excellent to customer
• Set up business process policy and content, time session of CS knowledge by refreshment periodically to improved CS knowledge skill
• Communicate and Analyze complaint resolution for new product / program to reduce complaint from customer
• To ensure all frontline get cleared understanding and they could translate the information to customer by evaluating the effectiveness on each process
• Monitor, review and analyze the needed of frontlines knowledge. It could be refreshment briefing the procedure, M&P or campaign to improved CS knowledge
• Should be able to communicate the finding to other unit (Product Owner) from Training, XL Center, VADS, etc to get the resolution and same knowledge perception
• Create & Review Existing SUP to uniform processes on all customer service
Requirements:
• University background (S1) from any major with at least 3 years work experience (2 years of which in customer services position) preferably in Telco Industry
• Good understanding of Content Management System (CMS system), good analytical thinking by using statistical approach, computer literacy “POWER” user of MS office+ Visio. Understand ISO or Standardize the process.
• Customer Focus
• Communication Skill
• Quality oriented
• Result Oriented (initiative, Innovative)
• Attention to detail
• Continuous learning
• Data gathering & Analysis
• Problem Solving
• Stress tolerance
• Proactive & initiative
• Handle and moderate interactions across XL CS social media channels branded as XL Care, consists of 4 main interaction channels: XL Care Forum, XL Care on Twitter, XL Care on Facebook, and XL Care on Kaskus by focusing on customer care objective
• Monitor and evaluate service quality in XL/experience center to ensure that XL/experience center perform well as targeted in key performance indicator and comply with SOP, method & procedures
• Educate XL/experience center team member about the usage of KPI templates to improve service quality
• Recommend improvement activities by delivering report of audit and maintain action log to the appointed XL/experience center to improve service quality
• Calibrate & validate mystery shopper result by comparing data from vendor with observation vresult and check list to capture customer experience from XL/experience Center
Requirements
• Bachelor Degree (S1) from any discipline with at least 2 years working experience in Customer Service, Call Center or Walk in Center Operations from Telco or Service Industry
• Preferable candidate with experience as Leader / Supervisor
• Strong analytical thinking
• Basic knowledge of audit management
• Good communication and presentation skills
• Experience in using service quality monitoring tools
• Strong leadership skill
• English proficient both oral and written
Analyst Knowledge Management
JOB DESCRIPTION:• Provide a continues learning process in customer service through fast, simple and accurate New Product update in order to give service excellent to customer
• Set up business process policy and content, time session of CS knowledge by refreshment periodically to improved CS knowledge skill
• Communicate and Analyze complaint resolution for new product / program to reduce complaint from customer
• To ensure all frontline get cleared understanding and they could translate the information to customer by evaluating the effectiveness on each process
• Monitor, review and analyze the needed of frontlines knowledge. It could be refreshment briefing the procedure, M&P or campaign to improved CS knowledge
• Should be able to communicate the finding to other unit (Product Owner) from Training, XL Center, VADS, etc to get the resolution and same knowledge perception
• Create & Review Existing SUP to uniform processes on all customer service
Requirements:
• University background (S1) from any major with at least 3 years work experience (2 years of which in customer services position) preferably in Telco Industry
• Good understanding of Content Management System (CMS system), good analytical thinking by using statistical approach, computer literacy “POWER” user of MS office+ Visio. Understand ISO or Standardize the process.
• Customer Focus
• Communication Skill
• Quality oriented
• Result Oriented (initiative, Innovative)
• Attention to detail
• Continuous learning
• Data gathering & Analysis
• Problem Solving
• Stress tolerance
• Proactive & initiative
Cara Melamar:
Bagi Anda yang tertarik serta memenuhi persyaratan dari Lowongan Kerja XL Axiata Mei 2015, segera kirimkan berkas lamaran anda pada Link dibawah ini:
PT XL Axiata Tbk
CLOSED
CLOSED
Sumber Kerja www.jobstreet.co.id
Demikian informasi Lowongan Kerja XL Axiata Terbaru Mei 2015 yang dapat kami sampaikan kepada Anda yang sedang mencari pekerjaan. Harapan kami anda diterima dan lulus seleksi sehingga menjadi bagian dari perusahaan tersebut. Amin